Field Service Technician at Konica Minolta

Join Konica Minolta as a Field Service Technician, where you'll solve customer printing issues and maintain Multi-Functional Products across Canada and the US. Engage directly with clients and support the Sales Department with your technical skills.
In this customer-centric role, you will troubleshoot, maintain, and repair MFPs while developing lasting relationships with customers. As a technician, you'll also manage service calls and parts inventory to achieve key performance targets. The job requires working independently and occasionally traveling, making proactive communication essential to ensure customer satisfaction.
Key Responsibilities:
• Maintain and repair Multi-Functional Products on-site
• Resolve customer printing issues effectively
• Build strong relationships with customers and sales teams
• Manage parts and call records to meet KPI targets
• Participate in product promotions and lead referrals
Requirements:
• 0-2 years technical repair experi...