Bio-Techne
Field Service Engineer
Job Description
**By joining Bio-Techne, you’ll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.**
**Key Responsibilities:**
+ Customer and Instrument support - Deliver onsite customer facing and remote support to diagnose and independently repair complex electro-mechanical scientific instruments in a laboratory environment. Maintain daily communications with customers to ensure resolution and proper follow-up.
+ Ability to prepare samples for instrument testing as required, basic laboratory skills are essential. Completion of service protocols, meeting GMP documentation requirements.
+ Schedule, Administration and Inventory management - Works independently with minimal direct supervision.
+ Manage and schedule customer appointments until completion and on occasion, the creation of de...
**Key Responsibilities:**
+ Customer and Instrument support - Deliver onsite customer facing and remote support to diagnose and independently repair complex electro-mechanical scientific instruments in a laboratory environment. Maintain daily communications with customers to ensure resolution and proper follow-up.
+ Ability to prepare samples for instrument testing as required, basic laboratory skills are essential. Completion of service protocols, meeting GMP documentation requirements.
+ Schedule, Administration and Inventory management - Works independently with minimal direct supervision.
+ Manage and schedule customer appointments until completion and on occasion, the creation of de...