Field Implementation Consultant (Golf)

We’re looking for a Field Implementation Consultant to join our Launch Services Golf team. Reporting to the Team Lead, you will oversee the customer onboarding process and serve as the main point of contact throughout the lifecycle.

Responsibilities

• Act as the technical main point of contact for customers.
• Provide remote and in‑person implementation and support across North America.
• Deliver remote and onsite implementation and technical support for customers who purchased a field package.
• Manage your own segment of customers through the onboarding process and ensure timely completion.
• Consistently communicate with customers about implementation status and send reminders of upcoming training dates.
• Update customer records in the CRM and other web‑based tools to reflect project updates and timelines.
• Work closely with internal and external resources to complete project‑related tasks such as hardware...