FedEx Canada
FedEx Customer Support Specialist
Job Description
Join the dynamic team at FedEx as a Customer Support Specialist, providing vital customer assistance and operational support. This temporary role involves enhancing client interactions and administrative tasks.
In this role, you will utilize your communication skills to assist customers and ensure the smooth operation of service delivery. Familiarity with Canadian Customs and FedEx products will enhance your effectiveness in promoting sales and handling customer inquiries. Strong analytical and negotiation skills are essential in this pressured work environment.
Key Responsibilities:
• Assist customers with inquiries and provide service
• Perform administrative duties efficiently
• Promote sales by identifying revenue opportunities
• Understand Canadian Customs regulations thoroughly
• Complete necessary training and testing successfully
Requirements:
• High school diploma is required, college preferred
• Understanding of FedEx services and products
• P...
In this role, you will utilize your communication skills to assist customers and ensure the smooth operation of service delivery. Familiarity with Canadian Customs and FedEx products will enhance your effectiveness in promoting sales and handling customer inquiries. Strong analytical and negotiation skills are essential in this pressured work environment.
Key Responsibilities:
• Assist customers with inquiries and provide service
• Perform administrative duties efficiently
• Promote sales by identifying revenue opportunities
• Understand Canadian Customs regulations thoroughly
• Complete necessary training and testing successfully
Requirements:
• High school diploma is required, college preferred
• Understanding of FedEx services and products
• P...