Faster Diagnostics Non-clinical Navigator

Job overview

The Urology Department is seeking an enthusiastic Band Non-clinical (administrative) Navigator to join the FDS team, supporting patients referred with suspected bladder cancer. The Faster Diagnostic Service (FDS) supports earlier diagnosis for patients referred with suspected cancer. This is an exciting opportunity to contribute to the development of a new role within the urology diagnostic pathway.

We currently have a well-established team supporting suspected prostate cancer, including Clinical (nurse) and Non-clinical Navigators, as well as a Clinical Navigator for the suspected bladder cancer pathway. We are now looking to expand the team to further support the suspected bladder cancer pathway.

In this role, you will be responsible for tracking patients from referral through to diagnosis, coordinating referrals, triaging, and booking clinic appointments. You will be a point of contact for the patient and respond to queries an...