FYihealth group
Eye Care Patient Services Specialist Role
Job Description
Become a Patient Services Specialist at FYidoctors in Campbell River and deliver top-notch service to enhance patient care. This full-time role focuses on exceptional patient experiences.
Your primary duties will include engaging with patients, managing their check-ins and appointments, and providing support in billing and eyewear services. Working within a collaborative team, you will ensure a smooth clinic operation while helping patients feel valued and cared for.
Key Responsibilities:
• Greet patients and manage clinic entry
• Facilitate patient check-ins and appointments
• Handle billing and payment coordination
• Assist with pre-testing for comprehensive eye care
• Deliver top customer service interactions
Requirements:
• Previous retail experience beneficial
• Proficient in MS Office and other technologies
• Excellent communication and people skills
• Ability to thrive in fast-paced environments
• Adaptable team player with a proactive appr...
Your primary duties will include engaging with patients, managing their check-ins and appointments, and providing support in billing and eyewear services. Working within a collaborative team, you will ensure a smooth clinic operation while helping patients feel valued and cared for.
Key Responsibilities:
• Greet patients and manage clinic entry
• Facilitate patient check-ins and appointments
• Handle billing and payment coordination
• Assist with pre-testing for comprehensive eye care
• Deliver top customer service interactions
Requirements:
• Previous retail experience beneficial
• Proficient in MS Office and other technologies
• Excellent communication and people skills
• Ability to thrive in fast-paced environments
• Adaptable team player with a proactive appr...