RICOH COLOMBIA
Expert Senior Analyst in Production Solutions
Job Description
Ricoh Graphic Communications seeks a Senior Analyst to spearhead Production Solutions in cut sheet and wide format. Drive customer success through expert technical integration.
In this role, you will engage early in the sales process, assessing customer processes and demonstrating solutions tailored to their needs. Your leadership in both pre- and post-sales phases helps ensure a smooth implementation and maximum satisfaction. You'll collaborate closely with sales professionals to exceed revenue goals.
Key Responsibilities:
• Provide essential technical guidance to sales teams
• Support hardware and software revenue strategies
• Oversee solution demonstrations in collaboration with specialists
• Validate complete accuracy of technical orders
• Advocate for customers during implementation phases
Requirements:
• Bachelor's in IT or related field
• Certification as G7 and Fiery Expert
• At least 6 years in related printing services
• Excellent customer ...
In this role, you will engage early in the sales process, assessing customer processes and demonstrating solutions tailored to their needs. Your leadership in both pre- and post-sales phases helps ensure a smooth implementation and maximum satisfaction. You'll collaborate closely with sales professionals to exceed revenue goals.
Key Responsibilities:
• Provide essential technical guidance to sales teams
• Support hardware and software revenue strategies
• Oversee solution demonstrations in collaboration with specialists
• Validate complete accuracy of technical orders
• Advocate for customers during implementation phases
Requirements:
• Bachelor's in IT or related field
• Certification as G7 and Fiery Expert
• At least 6 years in related printing services
• Excellent customer ...