Northern Roads Auto Group
Experienced Service Advisor Wanted
Job Description
Join the Belleville Chrysler family as an Experienced Service Advisor. Bring your customer service expertise to a company that values growth and community impact.
At Northern Roads Auto Group, we need an Experienced Service Advisor to support and inform our customers. Your primary responsibilities will include developing service estimates, preparing detailed repair orders, and fostering strong customer relationships. Staying updated on automobile industry trends is essential for this role.
Key Responsibilities:
• Review and verify service warranties and contracts
• Estimate material and labor costs for repairs
• Prepare and input repair orders in the service system
• Facilitate customer communications regarding services
• Record customer issues and resolutions
Requirements:
• 1-2 years in customer service roles required
• Service Advisor experience preferred
• Strong attention to detail and organization
• Comfort with technical aspects and DMS system...
At Northern Roads Auto Group, we need an Experienced Service Advisor to support and inform our customers. Your primary responsibilities will include developing service estimates, preparing detailed repair orders, and fostering strong customer relationships. Staying updated on automobile industry trends is essential for this role.
Key Responsibilities:
• Review and verify service warranties and contracts
• Estimate material and labor costs for repairs
• Prepare and input repair orders in the service system
• Facilitate customer communications regarding services
• Record customer issues and resolutions
Requirements:
• 1-2 years in customer service roles required
• Service Advisor experience preferred
• Strong attention to detail and organization
• Comfort with technical aspects and DMS system...