Hilton
Executive Lounge Attendant
Job Description
As an Executive Lounge Team Member in the Front Office Department, you are responsible for creating a memorable guest experience by providing service to our guests in a friendly and engaging manner. You are responsible for providing guest services including check in/out, food and beverage service to our loyalty members and Hotel guests in the Executive Lounge. You will be relied on to provide a high level of customer service, ensure a smooth operation in the lounge, and create memorable guest experiences.
**What will I be doing?**
As the Executive Lounge Attendant, you will be responsible for performing the following tasks to the highest standards:
+ Provide food and beverage services to executive floor guests, assisting the daily check in and check out as well as the Executive Lounge operation.
+ Greet customers immediately with a friendly and sincere welcome, using a positive and clear speaking voice, listen to understand requests, respond with appropriate action and prov...
**What will I be doing?**
As the Executive Lounge Attendant, you will be responsible for performing the following tasks to the highest standards:
+ Provide food and beverage services to executive floor guests, assisting the daily check in and check out as well as the Executive Lounge operation.
+ Greet customers immediately with a friendly and sincere welcome, using a positive and clear speaking voice, listen to understand requests, respond with appropriate action and prov...