Spence Diamonds Ltd.
Exciting Customer Service Role at Spence
Job Description
Become a key player in customer satisfaction as a Customer Service Associate at Spence in Vancouver, BC. Engage clients with confidence and enrich their shopping experience.
As a pivotal member of Spence’s customer service team, you will embody the brand's values and devotedly serve customers. Responsibilities include managing payments, assisting in showroom operations, and following up on repairs. Your role is integral in creating the positive atmosphere that Spence is known for.
Key Responsibilities:
• Greet and assist all customers in the showroom
• Collaborate with sales teams during busy periods
• Effectively process and track jewelry repairs
• Communicate order updates with clients via phone or email
• Accurately manage cash and daily transaction processes
Requirements:
• Minimum 1 year of customer service experience
• Strong verbal and written communication skills
• Excellent problem-solving and organizational skills
• Detail-oriented with eff...
As a pivotal member of Spence’s customer service team, you will embody the brand's values and devotedly serve customers. Responsibilities include managing payments, assisting in showroom operations, and following up on repairs. Your role is integral in creating the positive atmosphere that Spence is known for.
Key Responsibilities:
• Greet and assist all customers in the showroom
• Collaborate with sales teams during busy periods
• Effectively process and track jewelry repairs
• Communicate order updates with clients via phone or email
• Accurately manage cash and daily transaction processes
Requirements:
• Minimum 1 year of customer service experience
• Strong verbal and written communication skills
• Excellent problem-solving and organizational skills
• Detail-oriented with eff...