Erikson Pro - Customer Service Representative

Customer Service Representative – Erikson Pro (Commercial / Pro Audio)

We’re looking for a driven, resourceful, and confident Customer Service Representative to join our Erikson Pro – Commercial Division, supporting our pro audio customer base. In this hybrid customer service/inside sales role, you’ll be a key point of contact—handling most customer interactions by phone and email—while helping to keep orders, inquiries, and account needs moving smoothly.

Reporting to the Division Manager, you’ll partner closely with Sales Representatives to support existing commercial customers and ensure a responsive, professional experience from quote to post‑sale follow‑up.

Key Highlights – Erikson Pro (Commercial / Pro Audio)

• Support a specialized portfolio of commercial customers in the pro audio space
• Hybrid role combining customer service and inside sales support, with frequent cross‑functional collaboration
• Own the details tha...