Enterprise Customer Success Manager Deliverect Toronto

Drive growth for Deliverect as an Enterprise Customer Success Manager. Engage with high-value clients in hybrid settings, providing insights that boost loyalty and revenue.

In this full time role, part of your responsibilities will be partnering with key restaurant, dark kitchen, and grocery clients to ensure their success. You’ll translate complex data into actionable strategies while managing renewals and identifying upsell opportunities. This position supports Deliverect’s expansion across North America and emphasizes solid communication skills.

Key Responsibilities

• Design and implement client retention strategies
• Monitor milestones during software implementation
• Provide reporting on customer profitability metrics
• Identify upsell opportunities throughout client lifecycle
• Build strong consultative relationships with stakeholders

Requirements

• 3+ years in Customer Success or Account Manage...