Modivcare
Enrollment Specialist I - Remote
Job Description
Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!
This position is responsible for focusing on customer acquisition and retention by providing prospective members with all qualifying services available and creating solutions best fit for the member’s needs.
This role…
+ Interacts with external and internal customers in a professional, helpful, and courteous manner.
+ Assists in the processing of new member referrals and entering member information into company databases.
+ Escalates member complaints or concerns to more senior team members.
+ Answers member questions using scripted and non-scripted responses.
+ Maintains access to, and security of, highly sensitive materials.
+ Participate in other projects or duties as assigned.
We are in...
This position is responsible for focusing on customer acquisition and retention by providing prospective members with all qualifying services available and creating solutions best fit for the member’s needs.
This role…
+ Interacts with external and internal customers in a professional, helpful, and courteous manner.
+ Assists in the processing of new member referrals and entering member information into company databases.
+ Escalates member complaints or concerns to more senior team members.
+ Answers member questions using scripted and non-scripted responses.
+ Maintains access to, and security of, highly sensitive materials.
+ Participate in other projects or duties as assigned.
We are in...