Enrollment Coordinator

Position Purpose:  The Enrollment Specialist is responsible for performing duties related to enrollment of Medicare beneficiaries. These duties include, but are not limited to: processing enrollment applications, working service requests received from members regarding demographic changes and other member requests, tracking letters generated and sent to members, etc.  Excellent customer service skills (friendly, courteous and helpful).

Responsibilities:

+ Understands CMS Enrollment and Disenrollment Guidelines

+ Analyze the member application and accompanying documents, ensuring applicant eligibility

+ Accomplishes daily enrollment, plan changes and disenrollment operations, including application review and processing applications into system.

+ Adheres to processing guidelines and timeliness requirements as defined by CMS

+ When necessary, conducts outbound calls to beneficiaries in order to request missing information...