Aaron's, LLC
Engaging Customer Accounts Advisor Focused on Satisfaction
Job Description
Become a Customer Accounts Advisor dedicated to customer success. Facilitate lease renewal agreements and drive collections by building meaningful relationships in a supportive setting.
As a Customer Accounts Advisor, your role is pivotal in managing customer accounts and ensuring their satisfaction. You'll utilize your strong communication and multi-tasking abilities to nurture client connections, supporting both in-person and phone interactions. A passion for helping others will drive your success in this role.
Key Responsibilities:
• Keep customer account records accurate and timely
• Conduct client visits and renewals follow-ups
• Educate customers on lease payment benefits
• Assist management in meeting revenue and renewal goals
• Handle merchandise returns and deliveries as directed
Requirements:
• Valid state driver’s license required
• Must be at least 21 years old in the U.S., 18 in Canada
• Two years of customer service or retail experience pr...
As a Customer Accounts Advisor, your role is pivotal in managing customer accounts and ensuring their satisfaction. You'll utilize your strong communication and multi-tasking abilities to nurture client connections, supporting both in-person and phone interactions. A passion for helping others will drive your success in this role.
Key Responsibilities:
• Keep customer account records accurate and timely
• Conduct client visits and renewals follow-ups
• Educate customers on lease payment benefits
• Assist management in meeting revenue and renewal goals
• Handle merchandise returns and deliveries as directed
Requirements:
• Valid state driver’s license required
• Must be at least 21 years old in the U.S., 18 in Canada
• Two years of customer service or retail experience pr...