Empire Life Claims Management: Bilingual Manager

Take on the Bilingual Manager role in Life and Disability Claims Management at Empire Life. This position allows for remote work while focusing on coaching and service excellence.
Empire Life seeks a Bilingual Manager who will lead operations and development within the claims team. You will leverage data-informed strategies to ensure decision accuracy and improve recovery outcomes. Your leadership will be vital in navigating complex claims, particularly in mental health and extended durations.
Key Responsibilities:
• Lead advanced coaching initiatives for the claims team
• Define clear, measurable performance objectives for staff
• Coordinate training programs tailored for claims management
• Foster a supportive and growth-oriented team culture
• Ensure compliance and quality in claim decision-making
Requirements:
• 5+ years in Disability or Group Insurance fields
• University degree in related areas like Human Resources
• Strong analytical and decision...