Jayman BUILT
Edmonton Customer Care Specialist Role
Job Description
Become a Warranty and Customer Care Specialist at Jayman BUILT located in Edmonton, AB. This full-time position requires strong skills in customer care and construction.
Your responsibilities will include scheduling appointments and managing trades for effective service delivery. Utilizing your Red Seal certification, you will provide hands-on repairs while ensuring excellent customer interactions. Strong attention to detail and the ability to prioritize tasks will be crucial for success.
Key Responsibilities:
• Schedule and manage service calls for customers
• Sign off on 2-month and 11-month service requests
• Coordinate with trades to fulfill customer needs
• Perform hands-on repairs in customer residences
• Maintain high-quality communication with clients and teams
Requirements:
• Red Seal certification in building trades required
• 3-5 years experience in relevant fields
• Valid driver’s license and clean abstract needed
• Exceptional communicat...
Your responsibilities will include scheduling appointments and managing trades for effective service delivery. Utilizing your Red Seal certification, you will provide hands-on repairs while ensuring excellent customer interactions. Strong attention to detail and the ability to prioritize tasks will be crucial for success.
Key Responsibilities:
• Schedule and manage service calls for customers
• Sign off on 2-month and 11-month service requests
• Coordinate with trades to fulfill customer needs
• Perform hands-on repairs in customer residences
• Maintain high-quality communication with clients and teams
Requirements:
• Red Seal certification in building trades required
• 3-5 years experience in relevant fields
• Valid driver’s license and clean abstract needed
• Exceptional communicat...