Toromont Cat
Dynamic Service Supervisor Overseeing Shop Operations and Quality
Job Description
Cultivate a high-performing service team as a Service Supervisor. Ensure top-notch customer service and operational excellence while maintaining a focus on safety and continuous training.
In this crucial leadership position, you will be the link between operations and technicians, ensuring all work is performed to the highest standards. Responsibilities include managing productivity, promoting customer satisfaction, and guiding the professional development of your team. Emphasize safety and efficient operations daily.
Key Responsibilities:
• Enforce safety and healthy work standards
• Schedule and manage service work orders
• Conduct training and performance reviews
• Prepare quotes and manage invoicing
• Implement improvements on shop floor
Requirements:
• Minimum post-secondary education
• 3+ years in a supervisory capacity
• Proven track record in customer service
• Effective team leadership and communication skills
• Knowledge of service-relat...
In this crucial leadership position, you will be the link between operations and technicians, ensuring all work is performed to the highest standards. Responsibilities include managing productivity, promoting customer satisfaction, and guiding the professional development of your team. Emphasize safety and efficient operations daily.
Key Responsibilities:
• Enforce safety and healthy work standards
• Schedule and manage service work orders
• Conduct training and performance reviews
• Prepare quotes and manage invoicing
• Implement improvements on shop floor
Requirements:
• Minimum post-secondary education
• 3+ years in a supervisory capacity
• Proven track record in customer service
• Effective team leadership and communication skills
• Knowledge of service-relat...