Serco Group plc
Driver Examiner I- Full-Time-Perm-Bilingual-Mississauga
Job Description
Key Responsibilities
- Provides excellent customer service during the delivery of all Driver Examination Services.
- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re‑test procedures and class of licence(s).
- Completes verification by verbally confirming the candidate’s full name and date of birth.
- Examines applicants through a road test to determine their abilities in vehicle mechanics, handling, compliance with traffic laws, and safe driving practices.
- Provides examination results and details regarding errors and areas requiring improvement.
- Completes evaluation forms for road‑test assessments.
- Attends travel points to provide testing and licensing services where applicable.
- When conducting M2, M and controlled class tests, observes and assesses riding habits, skill and demonstrated ability in vehicle operation.
- Cond...