Docebo
Docebo Technical Account Manager
Job Description
Elevate customer success as a Technical Account Manager with Docebo. This hybrid role focuses on building relationships and transforming enterprise goals into AI-powered initiatives.
In this key position, you will work closely with enterprise partners to ensure they fully leverage Docebo's capabilities. As a strategic partner and technical liaison, you will engage with both business and technical stakeholders, translating their long-term visions into actionable strategies. Your expertise in troubleshooting and account management will directly impact customer satisfaction and platform health.
Key Responsibilities: • Translate customer goals into technical strategies • Manage the technical health of client accounts • Deliver presentations on contractual SLAs • Track and optimize API usage and integrations • Lead pilot projects for innovative solutions
Requirements: • 5+ years of technical troubleshooting experience • 2+ years in enterprise account management • ...
In this key position, you will work closely with enterprise partners to ensure they fully leverage Docebo's capabilities. As a strategic partner and technical liaison, you will engage with both business and technical stakeholders, translating their long-term visions into actionable strategies. Your expertise in troubleshooting and account management will directly impact customer satisfaction and platform health.
Key Responsibilities: • Translate customer goals into technical strategies • Manage the technical health of client accounts • Deliver presentations on contractual SLAs • Track and optimize API usage and integrations • Lead pilot projects for innovative solutions
Requirements: • 5+ years of technical troubleshooting experience • 2+ years in enterprise account management • ...