Dispatch CSR

Dispatch Full Time Winnipeg, MB Starting at $20 CAD per hour

RS Express Ltd. is currently seeking a Dispatcher & CSR Support to join our dynamic courier and transportation team. This role is ideal for a professional who thrives in a fast-paced, high-accountability environment and takes pride in delivering exceptional customer service while keeping daily logistics running smoothly.

If you enjoy problem-solving, collaborating with dispatch and drivers, and being a key point of contact for customers — we’d love to hear from you.

Key Responsibilities

• Maintain regular communication with drivers & monitor driver locations, delivery status, and ETA; re-route as needed
• Coordinate with operations, warehouse, and customer service teams.
• Prioritize and schedule urgent or time-sensitive shipments
• Handle inbound and outbound calls, emails, when communicating with clients and drivers
• Provide backup coverage for disp...