Absorb Software

Director of Customer Enablement Canada

📍 Location
winnipeg, mb
⏰ Job Type
Full-time
📅 Posted
June 15, 2026

Job Description

Lead the global education strategy as the Director of Customer Enablement at a leading SaaS provider in Canada. This role emphasizes scaling Absorb Academy and creating impactful customer experiences.
The ideal candidate will harness over 10 years of experience in customer enablement or similar domains. You will own Absorb Academy's strategy, optimize experiences for a diverse customer base, and lead dynamic cross-functional teams spanning product, sales, and success. Your expertise will directly influence the success of over 5,000 customers worldwide.
Key Responsibilities:
• Own and drive the strategy for Absorb Academy
• Design scalable customer experiences across markets
• Lead cross-functional teams in diverse areas
• Collaborate with product and sales teams for alignment
• Enhance customer engagement and satisfaction levels
Requirements:
• Minimum of 10 years in customer enablement
• Track record managing relationships with 5,000+ customers
• Prove...

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