Aviva plc
Digital Product Manager at Aviva Canada
Job Description
Shape digital customer experiences at Aviva Canada as a Product Manager. Drive self-service enhancements and claims journeys using AI tools and innovative product strategies.
The Product Manager will own and improve customer interactions post-purchase. This hybrid role emphasizes rapid shipping, A/B testing, and leveraging AI for streamlined operations. With a focus on high-volume journeys, you’ll have the autonomy to create immediate impacts on user engagement and satisfaction.
Key Responsibilities:
• Lead customer-facing digital journeys and product strategies
• Ship rapid prototypes using AI and analytics
• Conduct A/B tests to enhance customer experiences
• Collaborate with teams for impactful delivery of features
• Optimize processes to reduce time-to-ship and improve efficiency
Requirements:
• Proven experience as a product builder and shipper
• Strong understanding of AI and its applications
• Capability to operate in ambiguous environments
• ...
The Product Manager will own and improve customer interactions post-purchase. This hybrid role emphasizes rapid shipping, A/B testing, and leveraging AI for streamlined operations. With a focus on high-volume journeys, you’ll have the autonomy to create immediate impacts on user engagement and satisfaction.
Key Responsibilities:
• Lead customer-facing digital journeys and product strategies
• Ship rapid prototypes using AI and analytics
• Conduct A/B tests to enhance customer experiences
• Collaborate with teams for impactful delivery of features
• Optimize processes to reduce time-to-ship and improve efficiency
Requirements:
• Proven experience as a product builder and shipper
• Strong understanding of AI and its applications
• Capability to operate in ambiguous environments
• ...