Digital Marketing Specialist (CRM) - Ceres Global Support Centre

ABOUT THE ROLE

We’re on the hunt for a customer-focused, data-driven Digital Marketing Specialist (CRM) to help grow the Ceres Life brand and create meaningful customer experiences. In this role, you’ll plan and deliver campaigns across email, SMS, social media and Google to attract new customers and keep existing ones engaged.

You’ll manage the customer journey end-to-end—building and improving key CRM activities like welcome flows, abandoned cart reminders and re-engagement campaigns. You’ll use data to understand performance, make improvements and create more personalised experiences for different audiences.

Working across platforms, you’ll help improve the website journey and ensure systems and data flow smoothly. You’ll also support and optimise paid campaigns across Meta, TikTok and Pinterest, collaborating with creative, tech and external teams.
This role is all about testing, learning and improving—while staying on top of trends in a fast-moving digita...