Interior Health Authority
Digital Health Support Clerk in Kelowna
Job Description
Join Interior Health as a Digital Citizen Support Clerk and enhance digital healthcare access from the Kelowna Warehouse. Your role will ensure smooth user interactions with innovative health technology.
As a casual support clerk, you will assist citizens in utilizing Interior Health’s digital tools such as MyHealthPortal and virtual care applications, providing crucial support with account access and appointment bookings. You will play a key role in troubleshooting tech issues while ensuring privacy and security standards are maintained. Work collaborative with internal teams to help advance digital health initiatives and improve service delivery to the community.
Key Responsibilities: • Assist citizens with digital platform usage • Troubleshoot virtual care technology problems • Schedule patient appointments online • Ensure privacy and confidentiality in support • Collaborate with teams on process improvements
Requirements: • Two years of relevant experienc...
As a casual support clerk, you will assist citizens in utilizing Interior Health’s digital tools such as MyHealthPortal and virtual care applications, providing crucial support with account access and appointment bookings. You will play a key role in troubleshooting tech issues while ensuring privacy and security standards are maintained. Work collaborative with internal teams to help advance digital health initiatives and improve service delivery to the community.
Key Responsibilities: • Assist citizens with digital platform usage • Troubleshoot virtual care technology problems • Schedule patient appointments online • Ensure privacy and confidentiality in support • Collaborate with teams on process improvements
Requirements: • Two years of relevant experienc...