Digital Desk Specialist (Montreal)

Job Overview

The Distributor Relations & Learning team is looking for a dynamic individual to act as a centralized point of contact for our advisors, marketing assistants, back‑office support staff, and end customers.

The Digital Desk Specialist will join a team that supports advisors, back‑office staff, and end customers, focusing on enabling them to use our insurance and investment digital tools. In addition, the role will be cross‑trained as a Vitality Concierge to support Manulife policy holders with inquiries related to the Vitality Program. Independently, the specialist will support our digital growth strategies by offering a single point of contact for E‑Business solutions in the insurance and investment space. Incumbents are considered subject‑matter experts with a clear understanding of the complexities and interdependencies of the insurance marketplace.

Position Responsibilities

• Promote and influence the use of E‑Business Solutions i...