Embla Medical
Digital Content and Customer Support Coordinator
Job Description
Lead customer experience initiatives with Össur as a digital content-focused Customer Experience Coordinator. This role combines video content creation with strong customer engagement responsibilities.
Join Embla Medical and influence how customers perceive and interact with our brand. You'll be essential in crafting appealing video narratives and ensuring exceptional customer support while handling inquiries and order-related communications.
Key Responsibilities:
• Create and optimize video content across digital platforms
• Work with the marketing team on engaging content
• Handle social media content planning and customer interaction
• Assist in event coordination and marketing campaign execution
• Monitor content performance for strategic improvements
Requirements:
• Marketing or communications degree preferred
• Experience with video editing and digital marketing tools
• Excellent written and verbal communication skills
• Customer service or exp...
Join Embla Medical and influence how customers perceive and interact with our brand. You'll be essential in crafting appealing video narratives and ensuring exceptional customer support while handling inquiries and order-related communications.
Key Responsibilities:
• Create and optimize video content across digital platforms
• Work with the marketing team on engaging content
• Handle social media content planning and customer interaction
• Assist in event coordination and marketing campaign execution
• Monitor content performance for strategic improvements
Requirements:
• Marketing or communications degree preferred
• Experience with video editing and digital marketing tools
• Excellent written and verbal communication skills
• Customer service or exp...