twentysix

Digital Account Manager at Critical Mass

📍 Location
calgary, ab
⏰ Job Type
Full-time
📅 Posted
May 27, 2026

Job Description

Enhance client service and project success as a Digital Account Manager with Critical Mass. Focus on client relationships and innovative solution delivery to drive results.
In this role at Critical Mass, you will manage client accounts and lead project teams to fulfill client needs. With a strong foundation in digital marketing, 2-3 years of experience is ideal for navigating complex client relationships. Your goal is to achieve 100% client reference-ability while fostering deep connections with senior client managers.
Key Responsibilities:
• Oversee project relationships with key clients
• Ensure client satisfaction through excellent service delivery
• Lead initiatives to creative solution delivery
• Maintain insights on digital and traditional media best practices
• Guide project team members with ongoing leadership
Requirements:
• 2-3 years of relevant account management experience
• Background in digital marketing and site development
• Bachelor’s d...

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