Desktop Support

Hi,

We are looking for Deskside Support (L1 and L2)-Onshore one of our clients at Toronto, ON(Onsite). Please review the below listed job description and share me your most updated resume, if interested.

Role: Deskside Support (L1 and L2)-Onshore

Location: Toronto, ON(Onsite)

Type: Contract

Rate: CAD 20 per hour on w2

JD:

Key Responsibilities

Service Delivery & Field Service Operations

• Provide dedicated on-site desktop support for front-office users including portfolio managers, traders, research analysts, and sales teams.
• Deliver desk-side support during market hours, ensuring minimal disruption to portfolio decisions and trade execution.
• Support time-critical incidents aligned to market cycles.
• Take end-to-end ownership of issues, ensuring rap...