Desktop Engineer

Fujitsu is looking for a Desktop Engineer to Join its Team to:

• Provide professional assistance to external clients experiencing hardware technical problems with supported desktops, laptops, peripherals and more.
• Assist other support teams with onsite troubleshooting (hands and feet), for example assisting Network Operations troubleshoot connectivity issues.
• Troubleshoot and replace network gear, switches, routers, and other network hardware replacements.
• Confirm network connectivity to new deployed devices.
• Remove hardware as required.
• Prepare client hardware for surplus processes.
• Provide onsite support to VIP group, including mobile devices.
• Assist with remote support when required. Participate in connect/reconnects (move) projects.

POSITION DUTIES AND RESPONSIBILITIES

• Maintain standard software configurations, including troubleshooting, loading and configuring so...