Deputy Manager - Service Delivery

• Designation : Deputy Manager - Service Delivery
• Reporting to : AVP - Operations and Marketing
• Location : Mahape, Navi Mumbai
• Educational Qualification : BE/B.Tech/MBA
• Work Experience (yrs.) : 5-8 years of relevant experience
• Working Days : 5 day working

I. Key Results and Activities

#1 Provide Deputation and full kitting support for projects to ensure Business revenue targets are met, ensure zero rework, zero delays and high Customer Delight on every job.

• Improve site planning by conducting detailed briefings in advance, excluding urgent/same-day deputations.
• Execute jobs within the estimated mandays without manpower overruns for lumpsum jobs, ensuring a 95% gross margin.
• Overview on Briefing and Debriefing with team and maintain QVC
• Ensure on-time delivery, achieving 90%+ Order to Job...