Delivery Manager – New Zealand

We’re looking for a Delivery Manager to join the Ibis team. You’ll be the driving force behind smooth, successful client deliveries, ensuring every project exceeds client expectations.

The Delivery Manager is responsible for leading end-to-end implementation projects across Breeze and Revenue Modelling, from scoping through to post-implementation review. This role ensures projects are delivered on time, within scope, budget, and quality standards while maximising client adoption and satisfaction. The Delivery Manager oversees project planning, resource allocation, and risk management, while acting as the key conduit between clients, consultants, and cross-functional teams. They are accountable for overseeing hypercare and resolving escalations to maintain strong client relationships and ensuring smooth handovers from post-delivery to Client Success. Reporting to the Executive Leadership Team (ELT), the Delivery Manager drives process improv...