Definity
Definity Auto Claims Leader Role
Job Description
Embark on a leadership journey in auto claims with Definity. Drive team productivity and quality assurance while working in a flexible, hybrid environment.
As the Team Leader for Auto Claims at Definity, you will be responsible for overseeing the development of your team while ensuring effective claims processing. This position focuses on mentoring and guiding Auto Claims Representatives, facilitating audits, and enhancing operational productivity. Ideal candidates are those with a strong customer service focus and exceptional coaching abilities.
Key Responsibilities:
• Manage a team of Auto Claims Representatives efficiently
• Provide direct leadership and technical direction
• Conduct audits and promote staff development
• Oversee the team budget and expense management
• Lead hiring efforts and interview potential candidates
Requirements:
• 3-5 years of claims handling experience
• 1-2 years in a supervi...
As the Team Leader for Auto Claims at Definity, you will be responsible for overseeing the development of your team while ensuring effective claims processing. This position focuses on mentoring and guiding Auto Claims Representatives, facilitating audits, and enhancing operational productivity. Ideal candidates are those with a strong customer service focus and exceptional coaching abilities.
Key Responsibilities:
• Manage a team of Auto Claims Representatives efficiently
• Provide direct leadership and technical direction
• Conduct audits and promote staff development
• Oversee the team budget and expense management
• Lead hiring efforts and interview potential candidates
Requirements:
• 3-5 years of claims handling experience
• 1-2 years in a supervi...