Decoration and Customer Service Specialist

Drive customer satisfaction at Stormtech Performance Apparel as a Decoration and Customer Service Specialist. This role centers on effective order management and excellent communication, all in-office.

As a key player at Stormtech, your mission is to ensure a simple and trusted customer experience. You will manage customer inquiries, ensuring clarity and accuracy from initial contact to delivery. This requires juggling multiple priorities while delivering thoughtful, reliable service that fosters trust and accountability.

Key Responsibilities:
• Ensure collaborative execution of orders across departments
• Handle customer inquiries professionally via phone and email
• Maintain accurate customer records and order details
• Identify and rectify order discrepancies quickly
• Proactively communicate risks or delays to customers

Requirements:
• Strong attention to detail and organizational skills
• Excellent cu...