D365 CE Techno-Functional Consultant – CRM Design & Delivery

ITC WORLDWIDE is seeking a D365 CE Techno-Functional Consultant to deliver comprehensive Microsoft Dynamics 365 Customer Engagement solutions. This role focuses on both functional consulting and technical capabilities, ensuring alignment with client business processes.

The ideal candidate will engage with stakeholders, lead workshops, and design scalable architecture while managing data migrations and integrations with external systems using Azure services. A collaborative approach in Agile environments is essential for success in this role.