Cx Transformation Lead: Analytics, Automation & Strategy

Link-Worldwide is seeking a Customer Experience Manager in Valle de Chalco Solidaridad to lead a multidisciplinary team focused on improving customer journeys and operational performance.
This role entails managing analytics teams and driving strategic CX initiatives.
The ideal candidate will have extensive experience in Customer Experience and will be responsible for enhancing customer satisfaction metrics through data-driven decision-making and team leadership.
Benefits include a hybrid work model and various perks.
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