CX Research Engineer, Switzerland
Job Description
Full-time | Global SaaS/PaaS Scale-up | AI Voice & Conversational Platform
About Agigo
Agigo is a Swiss AI software company pioneering autonomous AI agents for human-like voice and text interactions. Our proprietary technology is set to transform how businesses engage with customers. Designed for enterprise-scale deployments in sales, support, and customer service, our AI platform is available via SaaS or PaaS. Backed by cutting-edge innovation, a world-class team, solid funding, and global ambitions, Agigo will be scaling rapidly across industries and continents.
Your Mission
As CX ResearchEngineer at Agigo, you will lead user research initiatives and applied experimentation to optimise how customers experience Agigo’s AI platform. At the intersection of engineering, UX, and product, your work will directly inform product strategy, user flows, and the configuration of AI-driven customer journeys. You ...