CX Excellence Lead — Data, Ops & Growth (Equity Eligible)

Nu Colombia in Bogotá is looking for a Customer Excellence Coordinator to lead internal operations and enhance customer experience. This role entails overseeing service teams, managing performance, and developing actionable insights from CX data.

The ideal candidate holds a Bachelor’s Degree, has advanced English skills, and strong leadership capabilities. Benefits include health insurance, equity earning opportunities, and a hybrid work model.