Bison Transport Inc
Customs Administrator with Customer Focus
Job Description
As a Customs Administrator, leverage your problem-solving expertise to assist drivers and customs brokers in handling customs procedures efficiently. This role emphasizes exceptional customer service.
In this key role, you will support customs operations by liaising with US and Canadian Customs agencies and effectively addressing customer concerns. Your responsibilities facilitate the exchange of eManifest information while fostering strong relationships with all stakeholders involved. Adaptability and communication skills will be critical to your success.
Key Responsibilities:
• Deliver eManifest data to Canada Customs via ACI
• Relay eManifest details to US Customs using ACE
• Engage with customers and drivers via various communication channels
• Assist in resolving customs-related inquiries
Requirements:
• Strong adaptability to diverse situations
• Excellent problem-solving and communication abilities
• Proven track record in customer service
• Comp...
In this key role, you will support customs operations by liaising with US and Canadian Customs agencies and effectively addressing customer concerns. Your responsibilities facilitate the exchange of eManifest information while fostering strong relationships with all stakeholders involved. Adaptability and communication skills will be critical to your success.
Key Responsibilities:
• Deliver eManifest data to Canada Customs via ACI
• Relay eManifest details to US Customs using ACE
• Engage with customers and drivers via various communication channels
• Assist in resolving customs-related inquiries
Requirements:
• Strong adaptability to diverse situations
• Excellent problem-solving and communication abilities
• Proven track record in customer service
• Comp...