Customer Support Technical Specialist III
Job Description
Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.
Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.
Our brand promise - Makes Work Life Better - Reflects our commitment to employees, customers, partners and communities globally.
About The Opportunity
As a Customer Support Technical Specialist III, you will be responsible for delivering business-to-business application support to Dayforce Time & Attendance for Powerpay (DFTA) customers. You will interpret and identify the needs or requests of clients and team members, via inbound calls or cases, to provide expert advice and problem resolutions. You will collaborate with client adminis...