Customer Support Semi-Bilingual (Guadalajara)

Job SummarySemi-Bilingual Agent– On site, full‐time position in Guadalajara.English required: B2 (Intermediate).
Key ResponsibilitiesSupport attorneys' administrative needs.Assist with legal documentation (excluding litigation).
Schedule and confirm appointments for U.S. lawyers.Draft, proofread, file, and send legal documents.Provide updates and information to clients.Set and maintain appointments, and develop new leads.QualificationsStrong administrative and executive assistance skills.Excellent phone etiquette and communication.Proficient in clerical tasks, data entry, and documentation.Outstanding organizational skills and attention to detail.Ability to handle confidential information with discretion.Proficiency in Microsoft Office.RequirementsFluent spoken and written English (minimum B2).
Must live in Guadalajara or nearby area.High school diploma or Bachelor's degree.Minimum 6 months of experience in a similar role.Proficiency in Microsoft Office.Compensation and ...