Helpware

Customer Support Representative (On-Site)

📍 Location
Guadalajara, Jalisco
⏰ Job Type
Full Time
📅 Posted
June 13, 2026

Job Description

Customer Service Representative | Guadalajara | On-Site


$18,000 MXN Gross + 8% Savings Fund +$1,0000 Food Vouchers + Major Medical Insurance



Here's the deal!


Some customer service jobs are about answering calls. This one is about helping people get the medication they need.


Every day, you'll speak with patients who have questions about their prescriptions, insurance coverage, refill requests, or delivery status. Sometimes they'll be frustrated. Sometimes they'll be confused. Sometimes they'll just need someone who can explain things clearly and help them move forward. That's where you make the difference.


You'll work with patients, pharmacies, insurance providers, and internal teams to make sure every prescription moves th...

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