Totango
Customer Support
Job Description
At Totango, we’re on a mission to help businesses grow by investing in their customers. Totango’s Customer Growth Platform is centered around the entire customer journey by providing a single source of truth for insights, health monitoring, cross-functional collaboration, and workflow automations. Join us on our mission to help businesses thrive!
Who we are:
- Bias for action. We don’t wait. We use good judgment, make decisions quickly, and keep things moving — even if that means learning by doing.
- Constructive dissent. We speak up and debate ideas with respect. Once a decision is made, we align and move forward as a team.
- Assume Positive intent. We assume the best in each other. No politics, no blame — we are one team working toward a shared goal.
- Clear communication. We don’t rely on guesswork. We’re specific with our words and always make sure decisions are clearly understood.