Totango

Customer Support

📍 Location
Remote, Remote
⏰ Job Type
Full-time
📅 Posted
June 06, 2026

Job Description

At Totango, we’re on a mission to help businesses grow by investing in their customers. Totango’s Customer Growth Platform is centered around the entire customer journey by providing a single source of truth for insights, health monitoring, cross-functional collaboration, and workflow automations. Join us on our mission to help businesses thrive!

Who we are:

  • Bias for action. We don’t wait. We use good judgment, make decisions quickly, and keep things moving — even if that means learning by doing.
  • Constructive dissent. We speak up and debate ideas with respect. Once a decision is made, we align and move forward as a team.
  • Assume Positive intent. We assume the best in each other. No politics, no blame — we are one team working toward a shared goal.
  • Clear communication. We don’t rely on guesswork. We’re specific with our words and always make sure decisions are clearly understood.

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