Customer Success Manager

**About Otto AI**
Otto AI is a financial management platform built for the modern creator economy.
We handle bookkeeping, taxes, and financial strategy for self-employed creators, freelancers, and small business owners — so they can focus on building.
Our team operates at the intersection of finance and culture, serving a generation of entrepreneurs who don't fit the traditional mold.
**About the Role**
We're looking for a Customer Success Manager to own the client experience at Otto AI.
You'll be the primary point of contact for a growing portfolio of creator clients — helping them navigate their finances, stay on top of their taxes, and get the most out of the Otto platform.
This role requires someone who is highly organized, communicates with clarity, and genuinely enjoys helping people.
**NON-NEGOTIABLES**
Before applying, please confirm you meet all of the following:
- Time Commitment: Minimum 60 hours per week
- Availability: Must be...