Customer Success Manager (Enterprise)

Requirements

• The ideal candidate is someone who works hard, demonstrates strong analytical thinking, and is passionate about driving measurable value and outcomes for their customers
• 3+ years in Customer success, account management, or relationship management experience
• Extraordinary people skills: must be empathetic, patient, confident, and able to interact well with a broad spectrum of personality types
• Experience with low-code/no-code automation platforms and working directly with REST APIs — building, testing, and troubleshooting requests
• Excellent written and verbal communication skills. Ability to explain complex concepts, software workflows, and answer questions in a clear and concise manner
• Highly organized with the ability to manage a portfolio of enterprise accounts, prioritize across competing demands, and stay focused on customer and company goals
• Comfortable operating within defined playbooks and str...