Customer Success Manager : Canada (Remote)
Job Description
Customer Success Manager — Remote - Full-Time
About Ekwa Marketing
Ekwa Marketing is a digital marketing agency serving healthcare and professional services practices. We partner with dental, aesthetics, medspa, dermatology, veterinary, and law clients to grow their patient and client base through SEO, paid media, websites, and content marketing. Our work is measurable, our team is collaborative, and our clients trust us because we treat their growth like our own.
This is a remote-first role with regular collaboration across time zones. You will work closely with senior leadership, implementation specialists, and a tight-knit Customer Success team.
About the Role
We are hiring a Customer Success Manager to take ownership of a portfolio of approximately 100 to 120 existing Ekwa accounts. These are established clients with performance histories, clear expectations, and real growth potential — and they need a CSM who can walk...