Customer Service Sr. Analyst 1

Central Functions support the board as well as the business in achieving its strategic objectives.These are, for example, Information Technology, Human Resources, Logistics, Compliance, Finance and many more.JOB PURPOSE- To meet customer needs and financial objectives, as well as handle customer service requirements related to orders, billing, delivery times, after sales service, and requests tied to internal company processes, once Sales has negotiated the product portfolio, pricing, and any special conditions when applicable.KEY RESPONSIBILITIES- Manage sales orders from purchase order receipt through delivery confirmation.
- Receive customer releases in Excel, PDF, customer-specific systems, or via EDI.
- Process and release orders and releases received through EDI and managed in SAP.
- Coordinate deliveries according to customer requirements.
- When product availability is limited, provide reliable and accurate delivery dates by coordinating with other internal t...