Newrest

Customer Service Specialist

📍 Location
Zambia, Zambia
⏰ Job Type
Contrato permanente
📅 Posted
February 22, 2026

Job Description

And what if your talent were to take shape with us?

Publicado el 5/8/2025

Labor

  • As the commercial specialist in the subsidiary, you are the interface between our airline’s customers and the internal team
  • You will ensure all information (flight schedules, manuals, menu changes and any other instructions...) is distributed to all key people of the unit
  • Ensure information is clearly understood, completed and applied by everyone
  • Intensively control the compliance of the preparation and delivery of agreed services (flight checks, chef tables…).
  • Ensure billing is correct: all items are charged at the right price.
  • Provide excellent relationship with Stakeholders to retain and create a unique operational and commercial relationship.
  • Provide centralized and fluid external / internal operational communication between the unit and clients.
  • Control and monitors the customer feedback and ensur...
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