Customer Service Specialist

Your versatility + our products = exceptional customer experiences.

At Formations, we believe that exceptional customer service is more than just answering questions - it’s about building trust, solving problems, and making every interaction count. We’re looking for someone who strives for customer satisfaction and enjoys working with others to make that happen. If you’re organized, hands‑on, and thrive in a fast‑paced environment, this could be the perfect fit.

If you're organized, resourceful, and ready to support a growing distribution and manufacturing business - we’d love to meet you.

Location: Full-time, on-site, Winnipeg, MB

What You'll Be Doing:

• Respond to customer inquiries across multiple channels with confidence and efficiency by providing product recommendations, technical information, pricing, or order status updates.
• Generate and manage quotes based on customer specifications and p...