CIBC
Customer Service Specialist at CIBC Repentigny
Job Description
Enhance client banking experiences as a Customer Service Specialist at CIBC in Repentigny. This full-time role includes supporting clients and resolving financial inquiries with empathy.
As part of the Personal and Business Banking Team, you will engage clients by addressing their banking needs and promoting CIBC’s digital tools. Flexibility is key, as this role involves working evenings and weekends across various banking centers to provide superior service.
Key Responsibilities:
• Engage clients to meet their banking needs
• Actively resolve client issues with empathy
• Introduce clients to mobile banking applications
• Direct clients to appropriate CIBC teams
• Drive meaningful interactions focused on financial success
Requirements:
• Experience in customer service and issue resolution
• Knowledge of financial products is advantageous
• Strong empathy and communication skills
• Ability to wo...
As part of the Personal and Business Banking Team, you will engage clients by addressing their banking needs and promoting CIBC’s digital tools. Flexibility is key, as this role involves working evenings and weekends across various banking centers to provide superior service.
Key Responsibilities:
• Engage clients to meet their banking needs
• Actively resolve client issues with empathy
• Introduce clients to mobile banking applications
• Direct clients to appropriate CIBC teams
• Drive meaningful interactions focused on financial success
Requirements:
• Experience in customer service and issue resolution
• Knowledge of financial products is advantageous
• Strong empathy and communication skills
• Ability to wo...